BlueJeans Interview: Conservation Education Associate
Hi all! I just had my BlueJeans interview for the Conservation Education Associate Professional Internship with Disney’s Animal Programs. My timeline for this internship so far:
Submitted: Jan. 25, 2017
In Progress: Jan. 25, 2017
Received Phone Screen Email Invitation: Jan. 25, 2017
Phone Screen: Feb. 1, 2017
Received BlueJeans Email Invitation: March 10, 2017
BlueJeans Interview: March 22, 2017
My interviewer was Chris, and here are some of the questions he asked me (there were a lot; I probably won’t remember all of them):
1. What are three words/phrases you would use to describe yourself? What are three words/phrases your coworkers or managers would use to describe you?
2. What are your career goals/where do you see yourself if 5 years?
3. How would you define exceptional Guest Service? Tell me about a time you delivered or received exceptional Guest Service.
3. Tell me about a time you handled a difficult Guest.
4. Scenario: You are helping a family check in/register at a kiosk, and you see a lost child. What do you do?
5. Scenario: You are talking to a Guest about the Caring for Giants tour, and they are upset that Animal Kingdom keeps animals like a zoo. What do you say?
6. What is a conservation issue that is important to you, and how would you communicate it to Guests? What would you tell them they could do to get involved?
7. What are your expectations for this internship?
8. What Disney character do you think you are most like, and why?
9. Tell me about a time your integrity was tested. How did you handle it?
Chris explained that the expectations for this internship had changed somewhat from the time the job description was posted to now; it’s less of a facilitation role and more of an administrative/support role. Interns would be involved in the YES programs, Backstage Tales, and Caring for Giants tours in Animal Kingdom. He didn’t mention anything about working with The Seas programs in Epcot, even though that’s on the job description.
Chris said they’re taking 4 interns, and that we wouldn’t hear back for probably another 3-4 weeks.